Keio Department Store, Shinjuku, TOKYO JAPAN
STORE HOURS: 10AM - 8PM
(8F Restaurants: 11AM - 10PM)
→See more detail about restaurant & cafe hours

  • Japanese souvenir guide
  • Restaurant Coupon
  • Sports Goods

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Store Location (Google Map)

Tax Free Guide

Popular Brands

Food

  • Fruits
  • Grocery
  • Local Food
  • [B1F]

    Kinokuniya
    (Japanese Seasonings)

  • [B1F]

    Kinokuniya
    (Preserved Food)

  • [B1F]

    Tsukiji Sadamatsu

  • [MBF]

    YAMAMOTO-NORITEN

  • [MBF]

    Ginza-Sembikiya

  • [6F]

    KUZE FUKU

  • [8F]

    Hokkaido Foodist

  • Tea
  • Coffee
  • Liquor
  • [MBF]

    IPPODO TEA

  • [MBF]

    ITOEN

  • [MBF]

    LUPICIA

  • [MBF]

    KEY COFFEE

  • [MBF]

    Hakkaisan
    (Liquor Corner)

  • [MBF]

    TOKYO-KURABITO
    (Liquor Corner)

  • Confectionery
  • [MBF]

    ANTÉNOR

  • [MBF]

    BANKAKU

  • [MBF]

    Bunmeido Tokyo

  • [MBF]

    GATEAU FESTA
    HARADA

  • [MBF]

    ISHIYA G

  • [MBF]

    Ogurasansou

  • [MBF]

    Toraya

  • [MBF]

    YOKU MOKU

Cosmetics

  • [1F/2F]

    Attenir

  • [1F/2F]

    clé de peau BEAUTÉ

  • [1F/2F]

    DECORTÉ

  • [1F/2F]

    FANCL

  • [1F/2F]

    HABA

  • [1F/2F]

    IPSA

  • [1F/2F]

    POLA

  • [1F/2F]

    SHISEIDO

  • [1F/2F]

    SK-II

  • [2F]

    AINZ & TULPE

  • [4F]

    DHC

Fashion

  • Shoes & Hats
  • [1F]

    CA4LA

  • [1F]

    ABC-MART

  • [1F]

    ECCO

  • [1F]

    MODE ET JACOMO

  • [1F]

    tsumori chisato WALK

  • [4F]

    fitfit

  • Accessories
  • Watches
  • Glasses
  • [2F]

    Jouete

  • [2F]

    SWAROVSKI

  • [2F]

    TAKE-UP

  • [5F]

    KANEKO OPTICAL

  • [6F]

    Jewelry

  • [6F]

    CASIO

  • [6F]

    CITIZEN

  • [6F]

    SEIKO

  • Womens
  • [2F]

    STRAWBERRY
    FIELDS

  • [3F]

    M's GRACY

  • [3F]

    PINK HOUSE

  • [3F]

    45R

  • [3F]

    Triumph

  • [3F]

    Wacoal

  • [4F]

    B-THREE

  • Mens
  • [5F]

    Aquascutum

  • [5F]

    COMME CA
    STAGE MEN

  • [5F]

    NEWYORKER

  • [5F]

    PAPAS

  • [5F]

    TAKEO KIKUCHI

  • [5F]

    THE SCOTCH HOUSE

  • Baby & Kids
  • [7F]

    blossom 39

  • [7F]

    BREEZE

  • [7F]

    familiar

  • [7F]

    MIKI HOUSE

  • [7F]

    MIKI HOUSE
    HOT BISCUITS

  • [7F]

    KP

  • [7F]

    petit main

  • [7F]

    Randoseru
    (Japanese School Bags)

Sports

  • [5F]

    A&F COUNTRY

  • [5F]

    Colantotte

  • [5F]

    Columbia

  • [5F]

    CW-X

  • [5F]

    M・U SPORTS

  • [5F]

    MIZUNO

  • [5F]

    Munsingwear

Japanese Traditional

  • [6F]

    Japanese Swords

  • [6F]

    KIYA

  • [6F]

    KYUKYODO

  • [6F]

    Tableware Corner

  • [6F]

    Tea Ceremony
    Goods

Others

  • [4F]

    Luggage/Travel Bags

  • [4F]

    Tsue-ya

  • [5F]

    itoya

  • [6F]

    Afternoon Tea LIVING

  • [7F]

    Popondetta
    (Train Goods)

  • [7F]

    Sanrio

  • [7F]

    Toy Plaza

*Photos are for illustrative purpose only.

Events

Weekly events are held at 7F Event Space. Event schedules are subject to change under various circumstances.

APR

  • Hokkaido Food Fair, Spring
    MAR 26 (TUE) to APR 8 (MON)
    10AM to 8PM

    *APR 1 (MON) closes at 5PM and last day APR 8 (MON) closes at 6PM.

  • Secondhand Luxury Goods Bargain
    APR 10 (WED) to APR 16 (TUE)
    10AM to 8PM

    *Last day APR 16 (TUE) closes at 4PM.

  • Shinshu/Hida Takayama/Toyama Food & Tourism Fair
    APR 18 (THU) to APR 23 (TUE)
    10AM to 8PM

    *Last day APR 23 (TUE) closes at 6PM.

  • Ice Cream Exhibition 2024
    APR 25 (THU) to MAY 6 (MON)
    10AM to 8PM

    *Last day MAY 5 (MON) closes at 6PM.

  • Sanrio Kids Festival
    APR 25 (THU) to MAY 6 (MON)
    10AM to 8PM

    *Last day MAY 5 (MON) closes at 6PM.

About Us

An easily accessible department store located right outside West Exit of Shinjuku Station in Tokyo, Japan. Since its opening in 1964, Keio Department Store has been loved by local Tokyoite.

Address: 1-1-4 Nishi-Shinjuku, Shinjuku-ku, Tokyo,
160-8321 JAPAN

WHAT MAKES IT SPECIAL

Been loved by Tokyoite for over 50 years, Keio Department Store is a very friendly, easy going type of department store. Unlike other department store filled with high-end expensive brands, Keio mainly focuses on Japanese domestic brands with mildly mid-range price. Keio also stands out from other department store for its unique range of products, not only for young generation but also for middle age and elderly customers.

ONE STOP SOUVENIR SHOPPING!

You will meet plenty of souvenir choices such as Japanese whisky, Mt. Fuji cups, Japanese stationery, Sashimi knives, crafts, Japanese-brand cosmetics and many more. Our friendly clerks will help you using a translation device for 74 different languages, so do not worry if you can’t speak a single word in Japanese.

“DEPACHIKA”-JAPANESE GOURMET HEAVEN

Two stories of food section of mouthwatering gourmet you’ve dreamt of. Japanese fresh fruits, sashimi, sushi, bento, Tempura, Tonkatsu, grilled eel, rice crackers, mochi (sticky rice dumplings), green tea, matcha, sake and whiskey from all over Japan gather here!

CULTURAL TREASURE OF JAPAN

If you are into Japanese traditional culture, head to 6th floor for traditional goods such as Japanese lacquer, potteries, chopsticks, kitchen knives, Japanese WASHI paper goods, Kimono accessories and so on. Also, enjoy art gallery, Japanese swords corner and tea ceremony goods corner, too.

BEER WITH NIGHT VIEW OF SKYSCRAPERS

Drinking and dining at open-air rooftop in the middle of Tokyo with skyscrapers around you is definitely an experience to take on. Keio Department Store operates both “Keio Asahi Sky Beer Garden” and “BBQ Garden” limited to summer. If you feel like having a break from “Japanesy food”, indulge yourself with plenty of beer, fries, and meaty dishes! Or, you can purchase fresh meat, seafood and veggies at the basement floor supermarket, and cook them by yourself at the BBQ garden, too.

Access

BY AIRPORT LIMOUSINE BUS

Get off at the Bus Stop “Shinjuku Station West Exit/Keio Department Store”.

Narita Airport→Shinjuku Station West Exit/Keio Department Store

Airport Limousine Bus: 120-min. ride

Haneda Airport→Shinjuku Station West Exit/Keio Department Store

Airport Limousine Bus: 55-min. ride

BY TRAIN/SUBWAY

Get off at Shinjuku Station.
Keio Department Store is located right above West side of Shinjuku Station.

Narita Airport→Shinjuku Sta.

Narita Express Train: direct 90-min. ride

Haneda Airport→Shinjuku Sta.

Tokyo Monorail (to Hamamatsu-Cho)
→Yamanote Line (to Shinjuku): 60-min. ride

Store Location (Google Map)

Acceptable Payment

  • Cash(JPY only)
  • VISA
  • MasterCard
  • JCB
  • AMERICAN EXPRESS
  • Diners Club INTERNATIONAL
  • DISCOVER
  • Union Pay
  • ALIPAY
  • WeChat Pay

Service

Free Wi-Fi

SSID: Keio-Dept Wi-Fi

[How to Connect]

  1. Select “Keio-Dept Wi-Fi” from Wi-Fi setting.
    *In case Wi-Fi connection page does not appear, go back to home screen, open your internet browser, and take any action to get redirected to Wi-Fi connection page.
  2. Select language.
  3. Please read Terms & Conditions, and tick “I agree with the Terms & Conditions.”
  4. Click “Connect to the Internet.
  • *Available within the building except rooftop.
  • *Wi-Fi connection up to 4 hours. This Wi-Fi connection page will be redisplayed after 4 hours.

Foreign Currency Exchange Machine

Available at 2F Foreign Customer Counter. Exchanges up to 14 currencies.
AUD, CAD, EUR, GBP, HKD, IDR, KRW, MYR, PHP, RMB, SGD, THB, TWD, USD ⇒ JPY

*Coins are not accepted.

Foreign Language Assistant

  • English and Chinese speaking staffs are available at 2F Foreign Customer Counter.
  • Approx. 100 translation devices available within the store.

Cloak Room

If you have shopped at Keio Department Store Shinjuku, you can temporarily leave your purchased items at 2F Service Counter for free. Please show your receipts(s) of the day to counter staff.

  • *Please note we do not accept any valuables, gift certificates, fresh food and some particular items.
  • *Please pick up items on the day of your purchase and 30 minutes before closing time by yourself.

Hotel Delivery (Free)

For purchases made at Keio Department Store Shinjuku, free delivery can be arranged to designated hotels in Shinjuku area.

[Delivery Instructions]

  1. Bring your items purchased at Keio to 2F Foreign Customer Counter before 5PM.
  2. Show your passport and provide staff your hotel name and room number.
  3. Receive delivery slip for picking up your delivered items at hotel.
  • *Items will be delivered to your hotel by 9PM on the same day.
  • *Personal effects, cash vouchers, valuables, perishable food, and items purchased at other stores cannot be delivered.

[Designated Hotels]

  • Keio Plaza Hotel Shinjuku
  • Century Southern Tower Hotel
  • Hilton Tokyo
  • Hotel Gracery Shinjuku
  • Hotel Sunroute Plaza Shinjuku
  • Hyatt Regency Tokyo
  • Park Hyatt Tokyo
  • Shinjuku Prince Hotel
  • Shinjuku Washington Hotel

Airport Delivery (Charged)

[Delivery To]

  • Narita International Airport
  • Haneda Airport (International flights only)

[Delivery Instructions]

  1. Bring your items purchased at Keio to 2F Foreign Customer Counter before 5PM.
  2. Pack your items in a box (charged) and fill in delivery slip.
  3. You will be able to receive your items at the airport 2 days after applying for delivery service. Show your delivery slip at the designated pick-up counter.
  • *Name of airport, terminal number, boarding flight number/date/time, your name, and contact number will be required.
  • *Delivery charge depends on size and weight.
  • *Deliverable size: Total length of L+W+H within 160cm (5 feet 4 inches), and weight under 25kg (55 pounds).
  • *Cash vouchers, perishable food, or anything we declared unsuited for delivery cannot be delivered.

Inquiry

Individual Customers

E-mail:
inbound@keio-dept.co.jp

MON, TUE, THU, FRI, SAT: 10AM to 6PM
WED & SUN: Office closed.

*English and Chinese languages only.

Business Inquiries

We are sorry but we do not operate direct trading with overseas companies. Please approach Japanese trading companies instead.

Employment Inquiries

As we are a domestic company, we require business level of Japanese in both writing and speaking. If you are fluent in Japanese, please click the link below (job offer web page in Japanese) to see if any job offer is available.
https://www.keionet.com/corp/recruit/

Keio Group Companies

  • Keio Corporation
  • Central Honshu Information Plaza
  • Keio Plaza Hotel

Privacy Policy


We will revise our "Privacy Policy" from April 1, 2022 in accordance with the revision of the Personal Information Protection Law.
Please click here to see the revised Privacy Policy.